null

free ground shipping on orders over $99

phone: 877-938-7757

Careers

Wet SoundsTM is a marine audio manufacturer based out of Texas. Wet SoundsTM was founded by a group of audio industry veterans to deliver a new level of performance and style to the marine industry. Combining our expertise in audio and our passion for boating, Wet SoundsTM, Inc. was launched to create a new level of standards as a "High Performance Marine Audio" manufacturer.

To apply, please submit all employment inquiries at Wet Sounds via LinkedIn or to our Human Resource team.

Job Title: OEM Tech Manager

Department: Service (Tech) Department

Summary

Deliver exceptional customer service, in-depth product knowledge, and technical support for repair work, with a strong focus on serving our OEM customer base in Tennessee.

Key Responsibilities

  • Handle incoming and outgoing calls using the designated phone script.
  • Adhere to all departmental procedures and protocols.
  • Continuously expand product knowledge to effectively support service repairs.
  • Collaborate with other technicians to troubleshoot and develop repair solutions.
  • Conduct timely follow-up communications with customers.
  • Engage in ongoing education on products and provide technical assistance for repairs.
  • Accurately enter and maintain service-related information in NetSuite.
  • Follow proper packing and shipping instructions for all outgoing items.
  • Complete all Return Merchandise Authorization (RMA) requests according to established procedures.
  • Maintain a clean, organized, and efficient service department workspace.
  • Understand and communicate shelving procedures for warranty items, customer-approved repairs, B-stock, defective items, and more.
  • Verify all associated costs prior to billing for repair services.
  • Demonstrate knowledge of proper SKU codes and their applications.
  • Differentiate between warranty replacements (new products) and repair services.
  • Assist with additional responsibilities as assigned by management.
  • Develop and maintain strong relationships with OEM accounts, including key personnel.
  • Monitor and track parts inventory specific to OEM accounts.

OEM Site Visit Responsibilities

This position requires the candidate to live in Knoxville, Tennessee. The OEM Tech Manager must travel to scheduled OEM accounts to provide education and training on proper product installation, while promoting the value and integrity of the Wet Sounds brand. Building relationships with key personnel and supporting the development of best practices with our business partners is essential. Responsibilities include:

  • Develop a comprehensive understanding of key OEM contacts and maintain accurate and up-to-date contact information.
  • Gain familiarity with the configuration of the boat or product being manufactured by the customer.
  • Prepare a detailed agenda prior to each site visit to ensure all objectives are clearly defined.
  • Share the agenda with the customer in advance to ensure all relevant personnel are properly informed and available.
  • Manage time efficiently during visits, keeping in mind the importance of strengthening our partnership and maximizing overall visit effectiveness.
  • Maintain a professional appearance by wearing approved Wet Sounds attire.

Qualifications & Experience

To perform this role successfully, an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below represent the knowledge, skills, and abilities necessary to fulfill the responsibilities of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

A high school diploma or general education degree (GED) is required. A minimum of 5 years of 12v installation experience is required. An equivalent combination of education/experience may be considered.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Capable of writing basic correspondence and effectively communicating in one-on-one or small group settings with customers, clients, and colleagues.

Mathematica Skills

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but straightforward written or verbal instructions. Capable of resolving issues involving limited variables in routine, standardized situations.

Technical Skills

Basic computer literacy required. Must be able to download customer files, convert documents to print format, scan, perform file transfers, and complete other related computer-based tasks.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential duties of this role. Reasonable accommodations may be made for individuals with disabilities.

While performing this job, the employee is regularly required to stand, use hands to finger, handle, or feel, and reach with hands and arms. Frequent walking and communication (talking or hearing) are also required.

The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those encountered while performing the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. The noise level in the work environment is typically moderate and generally considered non-disruptive.


Apply Today

Job Title: Project Manager - Consumer Electronics

Department: Product Development

SUMMARY

Wet Sounds is seeking an experienced and motivated Project Manager to join our growing Product Development team in Rosenberg, Texas. This role will focus on the strategic development and execution of our expanding audio product line, focused on marine, powersports, motorcycle, golf cart, Jeep, and lifestyle offerings. This position will play a key role in shaping the product roadmap and ensuring successful execution from concept to launch.

Position Summary:

The Project Manager will lead the end-to-end development process for a variety of consumer audio products. Responsibilities include overseeing project planning, design coordination, budgeting, scheduling, and cross-functional collaboration. This is a high-impact role that will be instrumental in growing Wet Sounds’ presence in the multiple audio markets.

Key Responsibilities:

  • Develop and manage project timelines, budgets, and resources for all consumer audio initiatives.
  • Coordinate cross-functional teams and external partners to ensure project milestones are met.
  • Communicate effectively with contractors, suppliers, and customers, both verbally and in writing.
  • Deliver clear and engaging presentations to internal teams and external stakeholders.
  • Generate detailed product reports by analyzing data, market trends, and technical specifications.
  • Stay current with industry developments through continued education, workshops, and professional networking.

Experience & Qualifications:

  • Minimum of 5 years of project management experience, preferably in consumer electronics or audio products.
  • Broad understanding of electronic audio components and systems.
  • Innovative and open-minded approach to new product development.
  • Experience working with international manufacturing partners is a plus; willingness to travel to overseas facilities is preferred but not required.

Apply Today

Job Title: Accounting Clerk

Department: Human Resources

Summary

Wet Sounds, a division of Patrick Industries, is seeking a detail-oriented and proactive Accounting Clerk with a specialization in Accounts Receivable to join their team in Rosenberg, TX. This is an onsite role, M-F from 8:00 am – 5:00 PM.

Position Summery

This position plays a vital role in maintaining accurate financial records, ensuring prompt collections, and supporting efficient cash flow management. The ideal candidate will bring experience with ERP systems, strong communication abilities, multitasking skills, a collaborative and positive attitude, and a solid understanding of accounting principles.

Key Responsibilities

  • Monitor accounts to ensure timely payments and follow up on overdue balances
  • Process incoming payments and apply them to appropriate accounts
  • Investigate and resolve billing discrepancies and disputes
  • Maintain and update financial records and customer account data
  • Generate aging reports and assist in collection efforts
  • Support month-end and year-end closing procedures
  • Collaborate with internal teams to ensure accurate reporting and compliance
  • Assist with audits and provide documentation as needed

Experience & Qualifications:

  • Bachelor's degree in Accounting, Finance, or related field preferred but commensurate
  • experience will be considered in lieu of degree
  • 2+ years of experience in Accounts Receivable or similar accounting role
  • Proficiency in ERP systems such as SAP, Oracle, or NetSuite
  • Strong working knowledge of Microsoft Office
  • Excellent attention to detail and organizational skills
  • Strong written and verbal communication abilities
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment

A high level of personal integrity (self-esteem, self-awareness, humility, confidence, honesty, and respect) are necessary qualities

Ability to quickly adapt to new and unfamiliar tasks, learning and applying new skills as necessary

Ability to apply accounting knowledge to problem solve and research necessary follow-up


Apply Today